UpperRoom Technologies hired us to create a suite of training videos for clients who use their webapps. We worked with their subject matter experts to gain access to the test version of their apps and built a script around the user experience. We create the screencast and Dan produced the voiceover. This video is just a couple short excerpts from one of the training videos. These types of videos are perfect to bundle with software when a client purchases, they can also be posted in an online support library. Videos like this can reduce support related traffic you would normally get because it would provide the training your users need. Less inquiries about the basic functionality means you can spend more time servicing customers with more complex issues.